Privacy Policy

Updated 8/17/2017

Amora® (“we,” “us,” “our,” and “Amora”) respects your right to privacy! Hence, we offer this Privacy Pledge to explain how we use and protect your personal information—plus provide you with options and instructions for controlling its use.

Your Consent

PLEASE READ THIS PRIVACY POLICY. BY ACCESSING OR USING THIS SITE YOU ARE CONSENTING TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY.

If you do not consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy, please do not use this Site.

Scope of This Privacy Policy

This Online Privacy Policy (this “Privacy Policy”) covers all of the “personal information” we collect through this site.

We are committed to protecting your information

Amora® maintains a wide range of industry-leading technology tools, and administrative and physical safeguards to prevent and protect you against the misappropriation or unauthorized access; and misuse, alteration, destruction or loss of any personal data you provide to us or we collect in the course of business. In addition, we assure the safety of your sending payment card information over the Internet through the use of leading secure sockets layer (SSL) protection.

What is Personal Information?

“Personal Information” is information that identifies you personally, either alone or in combination with other information available to us.

Whatever personal information you provide to us—including, but limited to your name, address and phone, credit card info—will be used to inform you of Amora® offerings, manage your Amora® home delivery membership, and process your orders of Amora® products.

The specific ways we will use this information include, but are not limited to:

  • To enroll you in the Amora® home delivery program
  • To send you Amora® email newsletters
  • To present you with personalized offers via email, postal mail, or telephone
  • To respond to inquiries or questions that you have communicated to us via telephone, email, or through the Contact Us form on our web pages

What personal information does Amora collect through this site?

Information You Give To Us

We collect the personal information that you knowingly and voluntarily provide when you use this Site. For example, we collect the information you provide when you request information about products or services, request information, purchase a product or service, contact us regarding a purchase, or enter a contest or promotion. This information may include your name, shipping/billing address, email address, phone or mobile phone number, credit or debit card information, age, birth date, gender, purchase/return/exchange information occupation, personal interests, and information used to verify your identity or for fraud prevention purposes. Please note that credit or debit card information is only shared with Service Providers or Vendors acting on Amora®’s behalf.  See definition below.   Whether to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on this Site.

Supplemental Information

To serve you better, we may combine additional information you give us with the information we collect through this Site. We may also supplement the information we collect through this Site with information that is publicly available such as information based on your address, zip code or information you submit in a public forum (e.g. a blog, chat room, or social network). We may also supplement the information we collect through this Site within information we receive from or cross-reference with our Marketing Partners.

Information Sent to Us by Your Web Browser

We collect information that is sent to us automatically by your Web browser. This information typically includes the IP address of your Internet service provider, your IP-based geographic location, the name and version of your operating system, the name and version of your browser, the date and time of your visit, the pages you visit and the web address you came from. Please check your browser if you want to learn what information your browser sends or how to change your settings. This information sent to us by your Web browser does not identify you personally. If, however, you have created a user identity on one of your visits to this Site (for example, by making a purchase), we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we may share portions of our server logs — which contain visitors’ IP addresses — with the appropriate investigative and/or law enforcement authorities who may use that information to trace and identify individuals.

Information Collected Using Cookies and Similar Technologies

We use “cookies” and similar technologies, such as Web beacons (also referred to as “GIF files,” “pixels,” or “action tags”), to collect information and support certain features of this Site. For example, we may use these technologies to:

  • collect information that may include which pages you visit, which web address you came from, which links you use, and how long you stay on each page the type of browser/device/hardware you are using, purchase and checkout process, search terms you use and IP-based geographic location;
  • support the features and functionality of this Site – for example, to track the items you add to your shopping cart or to track your order;
  • customize your Site experience and our advertising and marketing to you including, but not limited to Amora advertising and marketing presented on another website or mobile application;
  • save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits to this Site;
  • personalize your shopping experience;
  • manage and determine the effectiveness of our advertising and marketing efforts including how you respond to our advertising and marketing efforts;
  • provide site security and or fraud prevention purposes.

Generally, the information we collect using these Web technologies does not identify you personally. If, however, you have created a user identity, we may link the information we collect using Web technologies to other information that identifies you personally.

If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete cookies as soon as you leave a site. Although you are not required to accept our cookies when you visit this Site, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of this Site.

Information Collected by Third Party Advertising and Marketing Consultants

We may use third party service providers to support the Amora Services.  Some of these service providers may use technology such as cookies, web beacons, pixel tags, log files, or other technologies to receive, collect, and store information on our behalf.  As a result, third-party advertising and marketing companies may display on-line advertising for Amora or other companies to you on this Site and on other websites.

Social Media Widgets

This Site includes social media features, such as the Facebook, Google Plus, Pinterest, and Twitter widgets. These features may collect information about your IP address and which page you’re visiting on our Site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

How Does Amora Use Your Personal Information?

We use the personal information we collect through this Site:

  • to provide the products, information and services you request;
  • for security, credit or fraud prevention purposes;
  • to provide you with effective customer service;
  • to provide you with a personalized experience when you use this Site;
  • to display personalized advertising when you visit this Site;
  • to contact you with special offers and other information we believe will be of interest to you (but only with your permission);
  • to contact you with information and notices related to your use of this Site;
  • to invite you to participate in surveys and provide feedback to us;
  • to invite you to participate in and administer sweepstakes and contests; to better understand your needs and interests;
  • to improve the content, functionality and usability of this Site;
  • to improve our products and services;
  • to improve our marketing and promotional efforts; and
  • for any other purpose identified in an applicable privacy notice or other agreement between Amora and you

Information collected online by automated means

We employ online data collection and measurement tools that are accepted as standard online business practice to collect such information as how many people have clicked on our ads, visited our web site, and what web pages they have viewed. This helps us improve our web site and online communications, and enables us to credit affiliated online publishers that place our advertising.

Specific data we collect and automated data collection methods we employ include:

IP Addresses — IP addresses are a unique identifier of a specific Internet connection point. They do not include any personally identifiable information such as name or physical address. In other words, via an IP address, we can tell how many times a visitor from a specific Internet connection point has visited our web site, but not who that person is. This information is most typically used to help improve our web site and help eliminate fraudulent orders.

Web Cookies — Like most web sites today, we use cookies—to identify if you are a new or returning visitor, see which of our web content interests you most, and to help you save time by accessing information that you have previously entered. A simple text string that is transmitted to and stored in the browser history on your hard drive, cookies are not software and thus cannot carry viruses or install malware. Virtually every web browser allows you the options of being notified when a cookie is being placed, preventing cookies from being added, or disabling all cookies entirely. Do note, however, that disabling cookies may also disable certain web features.

Page Tags — Our online ads and certain of our web pages may contain an addendum to the URL address and/or a so-small-as-to-be-invisible graphic image (called a “pixel”) that serve as a web beacon. Page tags allow our affiliated, referring advertising partners to be credited for referring new online visitors or orders to us, and typically record such information as the IP address of the computer that viewed an ad or web page on which the beacon is placed, the date and time that ad or web page was viewed, the web browser used, and information stored in cookies.

How does Amora share my personal information?

There are situations in which we may be required to share your information with companies or entities outside of Amora®. These include, but are not limited to:

Service Providers or Vendors Acting on Amora®‘s Behalf — We do employ the services of some outside companies to conduct our business and may share information with them so they may perform those services on our behalf. Do, however, note — these service providers are expressly prohibited from using your information in any way except to perform their duties for you on Amora®‘s behalf or to comply with legal requirements or law enforcement.

With Our Marketing Partners – From time to time we may establish a business relationship with third parties whom we believe trustworthy. These are known as our “Marketing Partners.” In such cases, we may share and cross-reference information, including some personal information about you, so that our Marketing Partners can contact you regarding products and services that may be of interest to you. If you do not want us to share your personal information with our Marketing Partners, you may “opt-out” at any time using one of the methods described below.

With Our Affiliates – We may share the personal information we collect through this Site with our affiliates so that they can contact you regarding products and services that may be of interest to you. If you do not want us to share your personal information with our affiliates, you may “opt-out” at any time using one of the methods described below.
Legal authorities — We will provide information about you to law enforcement officials or other legally entitled government authorities when prevailing law compels us to do so, or if we believe such disclosure is required to aid in the investigation of suspected illegal activity or prevent physical or financial harm to others.
Future Corporate Owners — In the event that we sell (or otherwise transfer) all or a portion of our business and/or assets, we will most likely be required to furnish our customers’ personal information to the new owners. Should this occur, we will employ reasonable efforts to assure that your information is used in the spirit and for the purposes it was provided, with the same protections outlined within this Privacy Pledge.
Aggregate or Anonymous Non-Personal Information – We may also share aggregate or anonymous non-personal information with third parties for their marketing or analytics uses.
As Described in Any Other Agreement between You and Amora – We reserve the right to disclose your personal information as described in any click-through agreement or any other agreement between you and Amora.

We support your right to control your information

You may contact us at any time by calling us toll-free at 1-855-MI-AMORA (1-855-642-6672) or by mailing us at the address listed at the end of this notice, in order to:

  • Update your personal information
  • Change your preferences for selections or shipping intervals
  • Communicate your preferences for how we contact you and/or instruct us which communication methods you wish us not to use

If you wish to no longer be contacted via email from Amora, please visit the link below and provide the address you would like removed from our contact list.

http://www.optout-ntfr.net/o-ntfr-e51-7607140bf77242a44d4ecfaa4f0294ea

We can only be responsible for our own website

This Privacy Pledge applies to our own Amora® site and business practices only. We have no control over and can make no claims to what others do — so surf with caution. And this holds true in the event that we provide links to other websites operating outside and independently of Amora® to serve as a convenience or source of information to you. We cannot claim responsibility for their content or privacy practices, and urge you to use common sense and discretion, and view their privacy policies if you feel that it is a concern.

Children’s Privacy

Protecting children’s privacy is important to us. We do not direct the Amora Services to, nor do we knowingly collect any personal information from, children under the age of eighteen.  If Amora learns that a child under the age of eighteen has provided personally identifiable information through the Amora Services, we will use reasonable efforts to remove such information from our files.

Security of your Information

We use certain reasonable security measures to help protect your personal information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure.  Please note that we cannot ensure or warrant the security of any information you transmit to us. You use the Amora Services and provide us with your information at your own risk.  If we share information with a third party, as detailed in this privacy policy, we shall use all reasonable efforts to ensure that they keep the information secure and only use the information consistent with the terms of this Privacy Policy.

Our privacy policy is subject to change

The terms outlined in this Privacy Pledge are subject to change, and may be updated or modified without prior notice. These changes will only apply to personal information we collect after we have posted the revised Privacy Policy. Your use of this Site following any such change constitutes your agreement that all personal information collected from or about you through this Site after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.  Should any revisions occur, we will indicate that fact by updating the published date at the top of this notice.

Interpretation

As used in this Privacy Policy, the word “including” means “including, without limitation.”

Contact us

Have any questions, comments, or concerns about our Privacy Pledge? Or, would you like to update your information or preferences? Then please contact us by mail or phone, using the contact info below:

Amora® LLC
5665 Carmichael Road
Montgomery, AL 36117
Attention: Customer Service
customerservice@amoracoffee.com

1-855-MI-AMORA (1-855-642-6672)